Privacy Policy · Version 1.1 · 27 February 2026
How personal data is collected and processed by RJP Group Ltd, trading as Flow Smart Suite.
This is the version currently in force. It is the agreement customers accept at checkout today.
This Privacy Policy explains how personal data is collected and processed by:RJP Group Ltd (trading as Flow Smart Suite)Registered in England and WalesCompany No: 5937783Registered Office: 124 City Road, London, EC1V 2NXEmail: legal@flowsmartsuite.com
For the purposes of UK data protection law, we are the Data Controller in respect of personal data collected via this website. Where we provide services to clients, we may also act as a Data Processor in accordance with our Master Services Agreement and Data Processing Addendum.
We may collect and process:
Information You Provide
Automatically Collected Information
This data may be collected through analytics technologies such as Google Analytics.
We use personal data to:
Where we process personal data on behalf of clients, we do so strictly in accordance with our contractual obligations and instructions.
We may offer the option to subscribe to newsletters, marketing updates, educational content, or downloadable resources. Where you choose to subscribe, we will process your contact details to send relevant communications about our services, industry insights, events, or resources.
We will only send marketing communications where:
You may unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any email, or by contacting us at legal@flowsmartsuite.com. We do not sell personal data to third parties.
We may send marketing communications relating to our services to business contacts and corporate subscribers. Business contact details may be obtained from information you provide directly, publicly available sources, or reputable B2B data providers.
Where permitted by applicable law, we rely on legitimate interests to contact corporate subscribers about services that may be relevant to their business activities. Where consent is required under applicable electronic communications regulations, we will obtain such consent prior to sending marketing communications.
All marketing communications will clearly identify Flow Smart Suite as the sender and include a simple mechanism to opt out of future communications. We maintain suppression lists to ensure that individuals who opt out do not receive further marketing communications.
You may object to direct marketing at any time by contacting us at legal@flowsmartsuite.com.
We rely on the following lawful bases under UK GDPR:
We may share personal data with:
We require third parties to process data securely and in accordance with applicable data protection law. We may use third-party email marketing or CRM platforms to manage communications and subscriber lists.
Some service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, including UK International Data Transfer Agreements, Standard Contractual Clauses, and adequacy decisions.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal or contractual obligations. Retention periods vary depending on the nature of the data and our legal requirements.
Under UK GDPR, you have the right to:
You may exercise these rights by contacting us at legal@flowsmartsuite.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.
We use cookies and similar technologies on this website. Further details are provided in our Cookie Policy.
We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated revision date.
RJP Group Ltd, 124 City Road, London, EC1V 2NXlegal@flowsmartsuite.com
